Terms of service

Last updated: November 6, 2026

1. About these terms

These terms apply to your use of the Pink House Boutique online store and purchases made through it. The store is hosted on Shopify. In these terms, “we”, “us” and “our” refer to Pink House Boutique. Read these terms together with our Shipping, Return and refund, and Privacy policies.

2. Using our store

You must have legal capacity to place an order, or use the store under the supervision and authorization of a person who does. Provide accurate contact, billing and delivery information and keep any account credentials secure. Do not use the store for unlawful activity, fraud, interference with its operation, or unauthorized access to another person's information.

3. Products and sizing

Product pages show the current description, fabric composition, available sizes and price. Review the measurements and care instructions for the individual style before ordering. Color appearance can vary with screens and lighting. This does not limit your rights if a product is defective, incorrectly supplied, or materially different from its description.

4. Prices and payment

Prices are shown in US dollars. Applicable sales taxes and any charges will be shown at checkout before you place an order. We do not add an undisclosed charge after you submit your order. Available payment methods appear at checkout. Promotions, if offered, will state their conditions and validity.

5. Orders and availability

Review your order before submitting it. An automated order acknowledgement confirms receipt of your request; it does not guarantee stock or dispatch. We review orders before fulfillment and send a dispatch notification with tracking when shipped. If an item is unavailable or an error prevents fulfillment, we will contact you and refund any payment for the cancelled item. We will not substitute a different item or increase your price without your agreement.

6. Shipping and delays

We offer free standard shipping to the contiguous 48 states and Washington, DC. Processing normally takes 1–3 business days, followed by an estimated 3–7 business days in transit. See our Shipping policy for the cutoff, exclusions and delivery guidance. If dispatch is delayed beyond our commitment, we will notify you and offer the choice to accept the delay or cancel for a full refund.

7. Returns, refunds and order changes

Our Return and refund policy describes the 30-day return window, item conditions, ordinary return postage and refund timing. To change a size or color, return the eligible item and place a new order. Contact us promptly to request cancellation or an address change before dispatch.

8. Privacy and customer communications

Our Privacy policy explains how information is handled when you browse, contact us or place an order. Order and service communications may be sent using the contact details you provide. Any optional marketing communications are subject to the choices available when you subscribe and the unsubscribe instructions provided.

9. Content and external links

Store content and third-party brands are protected by applicable intellectual property rights. You may use the website for personal shopping; do not copy or use protected content commercially without permission. External links are provided for convenience and may have separate policies. This does not remove our responsibility for our own products, descriptions or customer obligations.

10. Service interruptions and responsibility

We take reasonable care to keep the store and its information accurate and available. Temporary interruptions or mistakes can occur; contact us so we can help. Nothing in these terms excludes liability, warranties, remedies or consumer rights that cannot lawfully be excluded.

11. Applicable law and changes

These terms are governed by applicable United States and New Jersey law, without removing mandatory protections that apply to you. If a provision cannot be enforced, the remaining provisions continue to apply to the extent permitted. We may update these terms for future use; the version applicable when your order was placed governs that order unless law requires otherwise.

12. Contact

Pink House Boutique
674 Main Ave
Passaic, NJ 07055
United States

Email: info@pinkhouseboutiquenj.com
Phone: +1 973-981-3839
Customer service: Monday 11:00 AM–6:30 PM; Tuesday–Thursday 10:00 AM–6:30 PM; Friday–Saturday 10:00 AM–7:00 PM; Sunday 11:00 AM–6:00 PM Eastern Time.